2020 satisfaction surveys reveal praise from clients and carers

Tuesday, 07th July 2020

Carefound Home Care’s services and staff support have been highly commended in a survey of its clients and staff across Cheshire and Yorkshire.

Each year we conduct anonymous satisfaction surveys of our clients and carers to gather feedback about how we can ensure that we continue to offer the highest quality home care services to our clients and the best employment opportunities to our carers.

We’re delighted to announce that an impressive 95% of the families we support at home would recommend the services of Carefound Home Care and 95% feel that their carer is well match to their needs. Furthermore, 94% of carers said that they were happy at the company and an amazing 100% of carers felt well trained for their role.

Some of the fantastic comments made about Carefound Home Care include:

“Mum looks forwards to her visits – always a friendly face.”

“I’m very well satisfied with the quality of care.”

“A company that truly cares about their staff!! In depth induction, amazing staff that listen to your needs and wishes. Amazing.”

“A fantastic team to be part of. Trust my managers, great colleagues.”

Oliver Stirk, Managing Director of Carefound Home Care, said:

“Our annual satisfaction surveys really help us understand how we can continuously evolve at Carefound Home Care and we’re very proud of the feedback we have received in 2020 from the families we support and our amazing staff. The fact that so many of our clients would recommend our services and that they are receiving the continuity of care we strive for is testament to how our professional teams work tirelessly to improve the well-being of our clients at home. Similarly, it’s fantastic to see that our carers are not only happy in their job but also recognise the value of the specialist training they receive at Carefound Home Care.”

Learn more about our hourly care and live-in care services if you are looking for care for yourself or a loved one.

If you’re looking for a career in care you can also read about our home care jobs we have available.