Fully regulated by the Care Quality Commission (CQC) – our branches are individually inspected by the CQC in Cheshire, Nottinghamshire and Yorkshire. We are unique in the UK having achieved an “Outstanding” rating at all inspections to date
Award winning home care – we have won regional and national awards for the home care services we provide and the quality of people in our team
Unique quality assurance processes – constant reviews of service delivered including at regular staff and management meetings
Locally owned and managed
Local care management team – our live-in care and hourly care services are supported locally in Cheshire, Nottinghamshire and Yorkshire ensuring that you receive truly local care
Local carers – carers are typically employed from the local area ensuring they are able to build strong relationships with clients
Not a franchise or a national company – being flexible, innovative and locally driven has helped us become a provider of choice for individuals and families seeking elderly care services
Professional carers
Comprehensive recruitment and selection process – includes telephone interviews, face-to-face interviews, reference checks and an Enhanced Disclosure and Barring Service check (only top 2% of applicants are employed)
Fully employed carers – staff are well remunerated and rewarded for the care they provide
Continuity of carer – preferred employer which attracts and retains the best people who are matched to you
Excellent training programme – through in-house induction programme including specialist training for complex conditions such as dementia and Parkinson’s
Ongoing professional development – carers encouraged to enhance their skills and at a minimum typically progress to a Level 2 Diploma in Health and Social Care
No agency staff – we employ, support and take full responsibility for our staff
Fully managed 24/7 support
Expert, local office teams – our carers and clients receive constant contact and support from our local care management teams in Cheshire, Nottinghamshire and Yorkshire
24/7 on-call team – we operate a 24-hour local on-call service for our team
Fully managed home care service – we take full responsibility for your care team including training, management, support and employment
Regular review processes – we constantly review our care service including ensuring clients’ needs are being met and they are able to retain maximum independence
Experts in elderly home care
Specialist in supporting elderly people in Cheshire, Nottinghamshire and Yorkshire – true expertise in helping elderly people remain at home and promoting their health and well-being
Expert approach to medical conditions – specialist in supporting complex health conditions such as dementia and Parkinson’s in collaboration with Contented Dementia Trust and Parkinson’s UK
Links with local services – strong working relationships with other local support services for elderly people
Individually tailored service
Personalised, tailored service bespoke to you and your family – thorough assessment processes and care plans established based on individual needs
Focus on improving health outcomes – we monitor your health outcomes and work proactively to improve these
Fully comprehensive choice of support options – anything from basic domestic support, companionship, personal care, medication help through to supporting people with specialist medical conditions such as dementia and Parkinson’s
Flexible, reliable service – 24 hour live-in care or hourly home care available 365 days a year
Contact us about your home care needs
Contact our friendly team to talk about your home care needs.
