Carefound Home Care helping Yorkshire carers get connected

Monday, 10th June 2019

Carers Week 2019 aims to highlight the urgent need to tackle loneliness amongst the UK’s carers and Carefound Home Care has pledged to help carers get more connected

There are nearly 9 million adults in the UK caring for family or friends and research released for Carers Week 2019 reveals that unpaid carers are 7 times more likely to feel lonely compared with the general population. In North Yorkshire, there are approximately 65,000 people who provide unpaid care and in 2015/16 the five carer’s centres funded by North Yorkshire County Council received over 1,800 referrals.

Carers Week is an annual awareness campaign taking place from 10-16 June and this year is focussed on getting carers connected. This could include helping carers connect with local services or information, an employer creating a carer-friendly policy, a GP practice offering alternative appointment times to carers unable to attend or using technology to help carers connect.

As part of Carers Week, Carefound Home Care has made a pledge to ensure that carers amongst their staff and the families they care for are given continuous local support and are able to use technology to communicate better.

Carol Sherwood, Recruitment & Community Manager at Carefound Home Care in Yorkshire, said:

“Many of us will care for our family, friends or a neighbour at some point in our lives but very few know how to get vital support when it happens. Raising awareness of the challenges unpaid carers face is hugely important and we are delighted to be helping carers get better connected in Yorkshire.”

 “Not only have we pledged to ensure that we provide truly local support and advice to our care staff and our clients’ families, but we have also introduced technology to better connect them including a 24/7 online helpdesk and a revolutionary care management app enabling care records to be accessed in real-time.”

Rena Kalandrani, a live-in carer at Carefound Home Care in Yorkshire, said:

“I became a professional carer after caring for two family members because, as difficult as it can be, I found it extremely satisfying being able to make a difference in someone’s life.”

“At Carefound Home Care staying in contact with management and colleagues is easy – I have regular supervisions and training and our care management app is a brilliant tool for sharing care records – it’s simple and easy to use and ensures my client’s wellbeing can be tracked and monitored live, including by their family.”

Lucy Clifton, a Senior Carer at Carefound Home Care in Yorkshire, said:

“I initially applied for a care role as I wanted to give families the reassurance that their loved ones are in safe hands, much like my family needed when my own grandmother fell ill.”

“I love my job as I get to travel around seeing my clients, taking them to appointments and making sure they continue to live a life they enjoy. I am always connected with my care management team through our helpdesk and our new care app. We also have weekly team meetings enabling me to keep in touch with other carers and support each other.”