Coronavirus Home Care Support | COVID-19

Care during coronavirus

Coronavirus, formally called COVID-19, can infect people of all ages however evidence suggests that two groups of people are at higher risk of becoming seriously unwell. These include older people (aged over 70) and those living with underlying medical conditions. There are also some conditions that put people at particularity high risk such as cardiovascular disease, diabetes, chronic respiratory disease, and cancer.

During this coronavirus outbreak there is much uncertainty and worry, particularly for elderly people or those living with long-term health conditions. You may already receive care at home or be considering arranging care for a loved one who you’re unable to help due to government restrictions. You may have been recently discharged from hospital or wish to return home from a residential care home. Whatever your need we’re here to help you with professional hourly visiting care or live-in care in your own home.

Our local home care service is available throughout Cheshire, Nottinghamshire & Yorkshire and we are very proud that our offices are in the top 4% of home care providers in the UK having been rated OUTSTANDING by the Care Quality Commission (CQC).

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“We honestly can’t fault the support Mum received. She loved the daily visits and the carers were fantastic – so good-humoured and friendly but ever-vigilant in their care of her. The reporting system is fantastic and enabled us to keep the carers up to date with any news affecting Mum as well as hearing daily how the visits had gone, and all this in the midst of the Covid pandemic!”

Daughter of Mrs S, Wilmslow

What is coronavirus (COVID-19) home care?

Coronavirus (COVID-19) home care can help you or your family to ensure that you have the right support in place to help you stay safe and secure at home. This can involve anything from companionship, cooking, cleaning through to personal care, medication management or more complex support for specialist conditions such as dementia.

This is a very difficult time for many people, especially if you have been identified as higher risk by the government during the coronavirus outbreak. Care at home not only supports you with your physical needs, but can also provide you with much needed emotional support during and beyond the coronavirus pandemic. It can also be hugely reassuring to know that you or your loved one is getting the regular support they need.

You may be going through the process of being discharged from hospital. This is currently called the ‘Discharge to Assess’ process in the NHS which has been designed to help patients return safely and quickly to the community, enabling them to continue to receive the care and treatment they need at home. Our specialist teams are able to swiftly arrange home care support for you to enable you to return and settle back into your home safely, including providing ongoing rehabilitation support throughout your recovery.

Types of home care during coronavirus

Whether you require low level care or specialist live-in care as an alternative to a residential care home we are here to help. Our local care management team will work with you and your family efficiently to assess your care needs and establish a tailored care package, all of which can be completed at short notice if required.

We employ exceptional home carers all of whom undertake a thorough recruitment process and receive market leading training and support from our local offices. Our professional carers follow clear policies to ensure your safety including additional infection control measures during the coronavirus outbreak. You can read more about these here.

Our local care management team provides 24/7 support to our carers and the families we support, and we are proud that our service is underpinned by basic principles such as continuity of carer, introductions before care commences, minimum visits of 1 hour and regular face-to-face input from our local office.

Hourly care

Hourly visiting care is a flexible service ranging from 1 hour to 24 hours per day, 7 days a week, including bank holidays. It also includes sleepover night care and waking night care. Our professional hourly carers can help with errands or shopping because you are self-isolating and unable to leave the home, or we can pop in to deliver medicines or help with domestics. You may also require additional help with daily activities such as personal care or mobility care because you are unable to receive support from family due to social distancing restrictions.

Live-in care

Live-in care gives elderly people and elderly couples the peace of mind that 24 hour care is on hand from a trained carer to help with their daily life. This includes specialist support with personal care, medication management, mobility or complex conditions such as dementia care, Parkinson’s care or post stroke care. Live-in care is considered a particularly safe option during the coronavirus outbreak since live-in care is provided by the same carer residing in your home on a weekly basis. 24-hour can be uniquely tailored to the needs of each family with a plan of care developed around your daily routines and the outcomes you wish to achieve. Live-in care is provided by two professional, trained carers who will typically rotate on a 1 or 2 week shift pattern, or longer where preferred. They are matched to your needs and 24/7 support is provided by our local care management teams based in and Cheshire, Nottinghamshire & Yorkshire

What is Carefound Home Care doing during coronavirus?

At Carefound Home Care the health and wellbeing of our clients and our staff is our priority and in light of the ongoing coronavirus outbreak we have put in place certain measures to ensure we are doing everything in our power to keep our clients, their families, our staff and our local communities safe.

This includes ensuring our carers follow the latest guidance from NHS England around infection control and the use of personal protective equipment (PPE) and working hard to ensure they receive their vaccinations. It also involves providing guidance to our clients and their families based on NHS advice regarding how they can avoid catching and spreading coronavirus.

In addition, we have a a thorough Business Continuity Plan at Carefound Home Care which details the steps we take in the event of a major incident such as a coronavirus outbreak to ensure the safety of our service.

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