Home Care Outperforms in Annual Review of Care Services

Monday, 24th October 2011

Published: 24 October 2011.

Following the introduction of a new system for registering and regulating health care and adult social care in 2010,the Care Quality Commission (“CQC”) recently released its annual report – The State of Health and Social Care in England 2010/11.

The CQC now manages its responsibilities under the Health and Social Care Act 2008, and in doing so registers and regulates providers of care according to one set of standards – The Essential Standards of Quality and Safety. All registered health care and adult social care providers must meet these standards, each of which have an associated outcome describing what people using the service can expect to experience. These outcomes cover the key areas of care including information and involvement; personalised care, treatment and support; safeguarding and safety; suitability of staffing; quality and management; and suitability of management.

The 2010/11 Annual Report is the first under the new system and therefore the information does represent early findings, much of which cannot be compared to previous data. Nevertheless, the report highlights some interesting points, particularly with regards to home care services which appear to be performing better than other care options such as care and nursing homes.

In the case of almost every CQC outcome, the proportion of home care providers demonstrating compliance was greater than for care and nursing homes. Notably, 73% of home care providers reviewed were judged to be compliant with Outcome 4 which covers the care and welfare of people who use care services. This compares to only 68% of care homes and 51% of nursing homes.

Another important area of review is of course choice and control, where 90% of home care providers were compliant with Outcome 1 which covers respecting and involving people who use care services. Again, care and nursing homes failed to match home care providers with only 85% and 70% demonstrating compliance respectively.

The results of the latest CQC report help demonstrate the growing importance of home care as a genuine, and often preferred, alternative to more traditional care options such as care and nursing homes. As users of care services continue to gain greater choice and control over the care they receive, it is expected to become increasingly important that high quality home care services such as Carefound are available to elderly people and their families.

The services provided by Carefound include basic help in the homecompanionship and personal care, and its home care team is trained in specialist conditions such as Dementia. The flexible service ranges from 1 hour to 24 hours per day, 7 days a week, including bank holidays, and can also encompass 24-hour Live-In Care services.

For more information about Carefound telephone 01423 774070 or visit their website at www.carefound.co.uk.

Source: Carefound, Care Quality Commission.