Benefits of a care assistant

The best team – we’re widely recognised as the leading home care provider in the locations we cover which is testament to each and every one of our team members

Regulated by the Care Quality Commission (CQC) – our branches are individually inspected by the CQC in Cheshire, Nottinghamshire and Yorkshire. We are unique in the UK having achieved an OUTSTANDING rating at all inspections to date

Award-winning care team – our team members have won regional and national awards for their work and the outcomes they achieve for their clients

Unrivalled local support – we are a locally managed team which provides you with ongoing advice and support. This includes regular team meetings and ‘get-togethers’, including online to ensure it’s easy for you

Always introduced to your clients – before care commences with a client you are thoroughly briefed on the care package and personally introduced to them and their family

Weekly live-in care support visits – our local care management team undertake weeekly support visits to our live-in carers to ensure you are happy and the package is working well

24-hour on-call team – we have local, experienced members of our care management team on-hand to support you at any time you need it

We’re not an agency – we are a professional team of people working to improve the lives of our clients and therefore you are fully employed under a contract of employment

The best employment packages – we provide market leading pay rates, paid travel time and 45p per mile mileage allowance, pay enhancements to recognise qualifications and long-term commitment, double pay on bank holidays, funded DBS check, £500 refer-a-friend scheme

Benefits to being directly employed – paid holiday entitlement of 5.6 weeks per year, pension, entitlement to statutory sick pay, national insurance and PAYE tax completed by us, insurance cover

Supportive, friendly team – we pride ourselves on employing great local people who are not only passionate about caring for others and developing a genuine long-term career, but who also enjoy their job and help their colleagues to do the same

Leading support structure – we have a fantastic support system including our online community, 24/7 local on-call service, weekly support visits, staff review meetings, 3-monthly supervision meetings, annual appraisals

Free wellbeing apps and resources – we provide free access to a range of resources to support you to look after yourself and find additional support where needed

Confidential employee assistance programme helpline – we provide free access to a BUPA employee assistance programme which means you can speak to a qualified counsellor 24/7 for advice about whatever stress or problem you may be going through

Full training which you are paid to do – we pay you to complete our induction training and so you don’t always need previous professional experience to join us

Specially designed induction programme – all staff undertake a 4-day induction at their local office and over video call covering all aspects of care provision, plus shadowing of an existing member of our team

Additional training in specialist conditions – become an expert in supporting more complex conditions with training in areas such as dementia, Parkinson’s, medication administration, moving and handling, stroke care, palliative care, Motor Neurone Disease (MND) care

Support with professional development – at a minimum, all staff are supported to progress to a level 2 diploma in health & social care which is funded by us, and many of our team members have gone on to complete their levels 3, 4 and 5

Opportunities to progress – we seek to offer many career opportunities and we always celebrate members of our team who are promoted into more senior roles including senior care, coordination, management and training roles

We’re experts in supporting older people – we have the best reputation because we ensure our staff have the training, support and time to build relationships with their clients and transform their ability to live independently at home. This includes offering consistency and continuity of care, providing minimum hourly care visits of 1-hour and offering a full-time live-in care service

Expert approach to medical conditions – we have a genuine focus on improving the health and well-being outcomes of our clients and so we know how to enable you to support complex health conditions such as dementia and Parkinson’s

Leading technology – you benefit from our leading technology including our care management app through which you read, record and share care records, plus our online Workplace community which enables you to communicate with colleagues, share experiences and advice, find help and information, read policies and procedures and even participate in online meetings and video calls