Local, expert, supportive care management teams

Our local care management teams provide expertise and support to our carers, enabling them to deliver outstanding home care to our clients and their families. Unlike many care providers, we place a huge emphasis on the local presence of our care management teams ensuring that we deliver truly local support to our care teams.

We also have a ‘decentralised’ way of working, whereby we ensure that responsibility always lies with the local branch for its local geographical area. This means that our care management teams have the autonomy and responsibility to make the best decisions and truly embed our service in the local area.

Our care management teams are made up of:

  • Registered Care Managers – overall responsibility for smooth running of the branch
  • Care Managers – providing day-to-day support to our staff, clients and their families
  • Senior Carers – providing community-based support to our staff and clients and administration support to the care management team
  • Recruitment & Community Managers – ensuring we recruit and train the best people and building links in the local community

If you would like to join our team click below to learn more about care management team roles available in our local branches.

Meet a Registered Branch Manager

Lorna Miles

Lorna joined us in 2013 and is the Registered Branch Manager of our Harrogate office. She has over 25 years’ experience in the home care industry and has overall responsibility for the home care services we deliver across Yorkshire. She has a fantastic team of people around her and has achieved an Outstanding rating from the Care Quality Commission (CQC) at her last two inspections in 2015 and 2017.

When asked about working at Carefound Home Care, Lorna shared: “I love what we do at Carefound Home Care and the outstanding CQC ratings we have achieved clearly evidence the passion, drive and expertise of all of our team. We are totally committed to providing the highest quality care to our clients and unrivalled levels of local support to our staff and I look forward to even better things in the future.”

registered branch manager

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