Professional Home Carers
We recognise that our ability to provide a leading service to our clients and maintain the highest standards is dependent upon the abilities and performance of our home carers. We only employ the best professional home carers, all of whom are required to undergo a comprehensive recruitment and selection process. They are employed by us - we do not use agency staff.
At Carefound we believe that the delivery of care should be a professional process in which the highest standards are always strived for. In doing so we try at all times to provide our home carers with genuine opportunity to grow and progress their careers, which includes encouraging and facilitating ongoing professional development.
Recruitment and selection
Before any of our home carers are employed by us they must undergo an extensive recruitment and selection process. This includes the following pre-employment checks:
- Reference check (at least two)
- Enhanced Disclosure from the Criminal Records Bureau
- Checks with the Independent Safeguarding Authority
- Pre-Employment Health Questionnaire
- Verification of qualifications
Regardless of previous experience, all of our home carers are required to undertake a thorough 2-week induction programme. This ensures that they are skilled in all aspects of the service we provide and are aware of the policies we follow and the high standards we expect from our staff.
Key areas covered in the Carefound Induction Programme include the following:
- Introduction to Carefound, Company Standards, Values, Code of Conduct and Policies
- Manual Handling
- Infection Control
- Safeguarding of Vulnerable Adults
- Food Safety
- Nutrition and Hydration
- First Aid
- Health and Safety
- Fire Safety
- Practical Care Skills Assessment
Before working alone with Clients for the first time, all of our home carers also receive a programme of supervised and supported work, which includes shadowing an appropriately senior colleague working with clients. Following this period of supervised work a Practical Care Skills Assessment is completed.
We believe in continuous training and development of our home carers in order to enable them to pursue a long and rewarding career in care. All of our home carers are actively encouraged to enhance their skills and undertake professional development further to our Induction Programme. At a minimum, all home carers are required to progress to a minimum of a Level 2 Diploma in Health and Social Care.
We continuously seek to facilitate the development of our staff through thorough supervision and appraisal systems.
Reward and recognition
In ensuring that we attract the best professional home carers we believe in rewarding our staff for the quality of service they provide. This includes offering both good remuneration and a comprehensive employment package. Investing in our staff is a fundamental element to providing continuity of care to our clients.
In addition to ongoing professional development, supervision and appraisals, our management team prides itself on offering constant support to our home carers including 24-hour accessibility through our on-call system.