Our mission and values
Learn more about our mission and PLATO values
For over a decade, our company has been guided by the principle of making a difference to people’s lives.
Specifically, our mission is to maximise the well-being of older people and their families. We do this by providing outstanding care and support that enables our clients to enjoy a better quality of life at home.
Our values
Our values are embedded in everything we do and we try to live by them every day – think P.L.A.T.O.
Personalised
We ensure that our client care and staff support is tailored to meeting the needs of individuals and families.
Build trusting relationships and know people’s preferences
Act promptly and respond to people’s needs
Be proactive in both mitigating risk and supporting choice
Keep focussed on achieving and improving desired outcomes
Local
We operate a locally managed service and empower our teams to make a genuine difference in their local communities.
Trust each other to take decisions that matter to clients and colleagues
Do what is necessary to ensure a fully managed local service
Build strong working relationships with other local services
Encourage and support participation in the local community
Accountable
We are honest and open in our communication and hold ourselves accountable for delivering the very best in all that we do.
Communicate clearly, honestly and regularly
Use evidence and outcomes not opinion to inform what you do
Take responsibility for your actions and be willing to learn
Be resilient and reliable
Together
We work in partnership with our clients, their families, our colleagues and other health professionals to achieve the best outcomes.
Respect and value others and work with them to achieve results
Help and support your colleagues
Question actions inconsistent with our values
Support collaboration across health and social care
Outstanding
We lead through dedication and innovation to provide the highest quality care to our clients and the best support to our staff.
Be exceptionally kind and compassionate
Do the best you can to exceed expectations
Invest in yourself through training and learning
Strive for excellence and support innovation
Our reviews
Contact our local team
We try to make the process of arranging your care as easy and straightforward as possible. Contact our local team today to begin your home care journey.
Inspected and rated
Outstanding by the CQC
