Testimonials

We are regularly praised by clients, families and other professionals for the specialist home care services we provide in our local community

Professionals

Debbie Westhead – Care Quality Commission Deputy Chief Inspector for Adult Social Care in the North

“We found that Carefound Home Care was providing an outstanding service to the people it supported and to their families, and the team there should be extremely proud of the work they do. It is particularly pleasing to note the many positive comments from people using the service and that they help people form a connection with their carers by matching them up based on shared life experience. It is very clear that Carefound Home Care has adopted a person centered approach to care and support. Staff act with utmost professionalism and management are dedicated to providing a safe, compassionate and high quality service that they continually seek to improve. It is for this and many other reasons why the service has received the highest rating we can give.”

Rachel Wilson BHSc (Hons) OT MSc – Occupational Therapist in Harrogate

“I have found Carefound Home Care to be a highly professional, communicative and transparent organisation, and they hold the client and family / carers at the heart of all they do. They are always striving to offer the best service and to develop in all relevant areas, as well as looking after their staff to ensure they are prepared and willing to give their best.”

Healthwatch – North Yorkshire

“We regularly refer people to Carefound Home Care. We like their ethos and their careful matching of clients to care workers. We often hear complimentary things about Carefound Home Care and we have done a lot of partnership working, including public awareness and education sessions which they deliver free of charge to the community.”

Gareth Marland – Solicitor in Berwins Solictors Life Team in Harrogate

“Carefound Home Care have provided care to a number of our clients and their relatives. Without exception the feedback we receive and our dealings with the care staff and office support is very impressive. We would have no hesitation in recommending their services.”

Jill Quinn – CEO of Dementia Forward in Harrogate, Ripon and York Districts

“At Dementia Forward we support the need for quality advice and education, especially with a complex illness like dementia. We encourage people to engage with the SPECAL education that Carefound Home Care offer to families, as a valuable way of helping people to live well with dementia.”

Dr B – GP Practice in Harrogate

“Carefound Home Care are impressive and are doing everything right – you should feel free to contact the surgery if you need anything.”

Julian Smith – MP for Skipton & Ripon

“I would like to take this opportunity to offer you and your team at Carefound Home Care my congratulations on your impressive achievement in being rated outstanding by the Care Quality Commission. I am pleased that Carefound Home Care’s approach to providing personalised care has been recognised by the CQC in this way and we are fortunate to have an organisation of this standard looking after elderly people in both Skipton and Ripon and neighbouring constituencies.”

Esther McVey – MP for Tatton

“I just wanted to write and congratulate you. The comments in the [CQC] report were hugely complimentary, I suspect it is not easy to exceed the expectations of customers and their families and you have managed it. I was also heartened to read about your promotion of independence with your customers.”

Clients & Families

Mrs M – Client in Harrogate

“I have not received such a good standard of care from any of the other services I have experienced, either ‘home’ or ‘domiciliary’ care. You seem to do the extra little things that matter.”

Mr and Mrs W – Client in Ilkley

“We first learnt of Carefound Home Care when it became clear that my Dad’s care needs were too much for my Mum to cope with. He had been in a care home for a few weeks, but was desperately unhappy. We approached Carefound Home Care, who impressed from the outset with their professional assessment of the situation. All appropriate facilities were put in place before Dad returned home and Carefound Home Care’s carers introduced to Mum and Dad. Two carers rotated weekly to provide 24-hour care. We really couldn’t have asked for a more professional, caring and empathetic approach from both carers. At times, new challenges arose as Mum’s dementia became more challenging, but we were always kept informed and care plans adapted to the new situation. We will always be indebted to a Carefound Home Care for the kind and considerate care which allowed our parents to stay in their own environment as long as possible.”

Mrs M – Client in Wetherby

“I very much appreciate that you understand my needs and always help me when needed. It makes a huge difference to have such sensible, helpful carers.”

Mrs B – Client in Ripon

“We, her children, would be lost without you, as in this day and age we all have full-time jobs and families.”

Mrs H – Client in  Ilkley

“Thank you for your professionalism and persistence when dealing with difficult situations with Mum. The ‘Specal’ method has been used with very positive outcomes.”

Mrs T – Client in Knaresborough

“Thank you for the professional attitude and very high standard of care Mum has received during the live-in care service that you provide. We feel safe and secure knowing that mum is in very capable hands so we can go away on holiday without worrying.”

More About Us

Awards & Accreditations

Our Local Teams

Why Us?

Health Professionals