Why Carefound Home Care?

6 reasons to choose our award winning home care service

Outstanding rated, award winning care

  • Rated Outstanding by the Care Quality Commission (CQC) – our service is fully inspected annually and we are rated in the top 1% in the UK by the CQC
  • Award winning home care – we have won regional and national awards for the home care services we provide and the quality of people in our team
  • Unique quality assurance processes – constant reviews of service delivered including at weekly staff and management meetings

Specialist elderly home care

  • Specialist in supporting elderly people in Yorkshire & Cheshire – true expertise in helping elderly people remain at home and promoting their health and well-being
  • Expert approach to medical conditions – specialist dementia care and Parkinson’s care in collaboration with Contented Dementia Trust and Parkinson’s UK
  • Links with local services – strong working relationships with other local support services for elderly people

Individually tailored service

  • Personalised, tailored service bespoke to you and your family – thorough assessment processes and care plans established based on individual needs
  • Fully comprehensive choice of support options – anything from basic domestic support, companionship, personal care, medication help through to supporting people with specialist medical conditions such as dementia and Parkinson’s
  • Flexible, reliable service – hourly home care or 24 hour live-in care available 365 days a year

Fully managed 24/7 support

  • Expert, local office team – our home carers and clients receive constant contact and support from our local teams in Yorkshire & Cheshire
  • 24/7 on-call team – we operate a 24 hour local on-call service for our home care team
  • Fully managed home care service – we take full responsibility for your care team including training, management, support and employment
  • Regular review processes – we constantly review our care service including ensuring clients’ needs are being met and they are able to retain maximum independence

Professional home carers

  • Comprehensive recruitment and selection process – includes telephone interviews, face-to-face interviews, reference checks and an Enhanced Criminal Record Check from the Disclosure and Barring Service (only 3% of people who apply are successful)
  • Fully employed carers – staff are well remunerated and rewarded for the care they provide
  • Continuity of carer – preferred employer which attracts and retains the best people
  • Excellent training programme – through induction programme including specialist training for complex conditions such as dementia and Parkinson’s
  • Ongoing professional development – carers encouraged to enhance their skills and at a minimum typically progress to a Level 2 Diploma in Health and Social Care
  • No agency staff – we employ, support and take full responsibility for our staff

Locally owned and managed

  • Locally owned and managed – we help clients in Yorkshire & Cheshire with local offices in Harrogate, North Yorkshire and Wilmslow, Cheshire East
  • Local carers – carers are employed from the local area ensuring they are able to build strong relationships with clients
  • Not a franchise or a national company – being flexible, innovative and locally driven has helped us build a reputation as a provider of choice for individuals and families seeking elderly care services