Why Carefound Home Care?

6 reasons to choose our award winning home care service

Regulated, award winning care

Regulated by the the Care Quality Commission (CQC) – our service is regularly inspected by the CQC in Yorkshire and Cheshire. All of our home care offices have consistently been rated “Outstanding” by the CQC putting it is the top 3% in the UK

Award winning home care – we have won regional and national awards for the home care services we provide and the quality of people in our team

Unique quality assurance processes – constant reviews of service delivered including at regular staff and management meetings

Specialist elderly home care

Specialist in supporting elderly people in Yorkshire & Cheshire – true expertise in helping elderly people remain at home and promoting their health and well-being

Expert approach to medical conditions – specialist dementia care and Parkinson’s care in collaboration with Contented Dementia Trust and Parkinson’s UK

Links with local services – strong working relationships with other local support services for elderly people

Individually tailored service

Personalised, tailored service bespoke to you and your family – thorough assessment processes and care plans established based on individual needs

Fully comprehensive choice of support options – anything from basic domestic support, companionship, personal care, medication help through to supporting people with specialist medical conditions such as dementia and Parkinson’s

Flexible, reliable service – hourly home care or 24 hour live-in care available 365 days a year

Fully managed 24/7 support

Expert, local office team – our home carers and clients receive constant contact and support from our local teams in Yorkshire & Cheshire

24/7 on-call team – we operate a 24 hour local on-call service for our home care team

Fully managed home care service – we take full responsibility for your care team including training, management, support and employment

Regular review processes – we constantly review our care service including ensuring clients’ needs are being met and they are able to retain maximum independence

Professional home carers

Comprehensive recruitment and selection process – includes telephone interviews, face-to-face interviews, reference checks and an Enhanced Disclosure and Barring Service check (only top 2% of applicants are employed)

Fully employed carers – staff are well remunerated and rewarded for the care they provide

Continuity of carer – preferred employer which attracts and retains the best people

Excellent training programme – through induction programme including specialist training for complex conditions such as dementia and Parkinson’s

Ongoing professional development – carers encouraged to enhance their skills and at a minimum typically progress to a Level 2 Diploma in Health and Social Care

No agency staff – we employ, support and take full responsibility for our staff