Health Professionals

We work closely with health professionals to ensure the best outcomes for our clients and the families we support

At Carefound Home Care we offer families a highly personalised home care service which enables elderly people to continue to live in their own homes with less reliance on primary care, secondary care or residential care services. We do this in partnership with local health professionals including GPs, community nursing teams, hospital teams, social services teams, occupational therapists, physiotherapists, hospice teams and many more.

Our care is delivered by our professional, trained, vetted staff all of whom are fully employed and supported 24/7 by our care management team. Services can be delivered on an hourly care or full-time live-in care basis, and may include anything from basic domestic support, companionship, personal care, medication help, through to managing complex conditions such as dementia or Parkinson’s.

We are widely regarded as the leading provider of elderly home care in Yorkshire & Cheshire. Our Yorkshire office based in Harrogate is rated “Outstanding” by CQC putting it amongst the top 2% in the UK and is one of the only care providers in the country to have achieved this prestigious rating for a second time. Our Cheshire office based in Wilmslow is also rated “Outstanding” by the CQC and in 2018 become one of the only home care providers in the country to be judged as Outstanding in all five areas – safe, effective, caring, responsive and well-led.

Importantly, and unlike many other social care providers, we have a genuine focus on achieving improved health and social outcomes for our clients – something we constantly monitor. This enables us to develop effective partnership working with local health professionals and reduce pressure on primary and secondary care services:

  • Less reliance on frequent GP appointments
  • Fewer hospital admissions
  • Effective hospital discharge
  • Rehabilitation and reablement
  • Respite for families and carers

To learn more about our service please feel free to contact our specialist care team on 01423 774070 (Yorkshire) or 01625 326470 (Cheshire) or click here and we will call you back. We are happy to receive referrals or simply talk about how we can support your health care service in our local area.

Our CQC Ratings

Health Professionals Testimonials

Debbie Westhead, Care Quality Commission Deputy Chief Inspector for Adult Social Care (2017)

“This is a service that provides exceptional care to people. Care workers were well trained and went the extra mile to meet their needs…People’s health was promoted to a very high standard through developing strong links and excellent relationships with health care professionals.”

Rachel Wilson BHSc (Hons) OT MSc – Occupational Therapist in Harrogate

“I have found Carefound Home Care to be a highly professional, communicative and transparent organisation, and they hold the client and family / carers at the heart of all they do. They are always striving to offer the best service and to develop in all relevant areas, as well as looking after their staff to ensure they are prepared and willing to give their best.”

Healthwatch – North Yorkshire

“We regularly refer people to Carefound Home Care. We like their ethos and their careful matching of clients to care workers. We often hear complimentary things about Carefound Home Care and we have done a lot of partnership working, including public awareness and education sessions which they deliver free of charge to the community.”

Gareth Marland – Solicitor in Berwins Solictors Life Team in Harrogate

“Carefound Home Care have provided care to a number of our clients and their relatives. Without exception the feedback we receive and our dealings with the care staff and office support is very impressive. We would have no hesitation in recommending their services.”

Jill Quinn – CEO of Dementia Forward in Harrogate, Ripon and York Districts

“At Dementia Forward we support the need for quality advice and education, especially with a complex illness like dementia. We encourage people to engage with the SPECAL education that Carefound Home Care offer to families, as a valuable way of helping people to live well with dementia.”

Dr B – GP Practice in Harrogate

“Carefound Home Care are impressive and are doing everything right – you should feel free to contact the surgery if you need anything.”

Debbie Westhead – Care Quality Commission Deputy Chief Inspector for Adult Social Care in the North (2015)

“We found that Carefound Home Care was providing an outstanding service to the people it supported and to their families, and the team there should be extremely proud of the work they do. It is particularly pleasing to note the many positive comments from people using the service and that they help people form a connection with their carers by matching them up based on shared life experience. It is very clear that Carefound Home Care has adopted a person centered approach to care and support. Staff act with utmost professionalism and management are dedicated to providing a safe, compassionate and high quality service that they continually seek to improve. It is for this and many other reasons why the service has received the highest rating we can give.”

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