CQC inspected and rated outstanding RGB

What are home care services?

Home care services are when care and support is delivered directly to people in the comfort of their own homes.

Also known as care at home, or domiciliary care, home care from Carefound Home Care enables you to continue to enjoy an independent life at home, with the support of a professional carer when you need it. Our home care services are managed locally and all of our branches are rated Outstanding by the Care Quality Commission (CQC). You can choose flexible hourly home care, 24-hour live-in care, or short-term respite care, and our care encompasses a range of domiciliary care services such as personal care, mobility care, medication management or complex care for specialist medical conditions.

Whether you are needing basic help in the home or companionship, or you need more extensive support, our local team of care professionals are able to provide home care services tailored to your needs and preferences.

home care assistant with older lady

Begin your home care journey with us

Contact our friendly team to talk about your home care needs.

Our home care services

We offer flexible hourly home care, full-time live-in care, or short-term respite care tailored to your specific needs.

Older lady laughing with carer

Hourly home care

Flexible hourly visiting home care from 1 hour upwards.

Carer supporting an eldery lady

Live-in care

Round-the-clock live-in care as a preferred alternative to a care home.

Respite Care

Respite care

Temporary care to aid recovery or enable a loved one to take a break.

Specialist Care

Specialist care

Specialist support for complex conditions such as dementia.

“The carers who look after Dad have been amazing and the support from management has been excellent. The management and carers have been professional, caring, approachable and empathetic. As a daughter this is important to me and as a Nurse, as I pride myself in respecting a patient’s dignity, safety, health and well-being. I feel reassured that Dad is in safe hands”

Daughter of Mr H, York

Why choose us?

At Carefound Home Care we’ve been providing highly personalised domiciliary care services to older people for many years. Our care is focused on helping our clients enjoy a better quality of life at home, whilst improving their health and well-being outcomes.

Rated ‘Outstanding’ by the CQC

Each of our home care branches are individually registered, inspected and rated by the Care Quality Commission (CQC) and we have been consistently rated Outstanding, giving families the peace of mind that they are receiving the best care service available.

Local to you

Your care is managed by our local branch which ensures that we are able to maintain exceptional levels of support for our carers, our clients and their families. We provide this 24 hours a day, 7 days a week. We also recruit our carers from our local areas.

Continuity of care

Unlike an agency, we employ, train and support our professional carers who we match to you. We also provide minimum hourly care visits of 1 hour and one or two week live-in carer rotations. This enables us to give you much better continuity and consistency.

Expertly trained carers

All of our carers undergo an extensive recruitment process including interviews, reference checks and an Enhanced DBS Check. They then complete our leading training programme which goes beyond mandatory requirements and includes supporting specialist health conditions.

A fully managed service

We remove the burden of families having to manage care themselves. This includes visiting and contacting our clients and carers regularly, and constant monitoring of your care including any concerns or issues. We also invest in training, supervising, developing and supporting our carers.

Improved health outcomes

We have a proven track record of improving health outcomes including reducing falls, managing signs of deterioration and lowering the risk of hospital admissions. Our proactive approach is supported by our innovative technology and reduces reliance on hospitals and other NHS services.

How to arrange home care services

We try to make the process of arranging your care as easy and straightforward as possible. Call our local team today to begin your home care journey.

Speak to our local team

Call our local team on 0330 223 6240 to talk through your options and discuss any questions you may have.

Free assessment of care needs

Your local care manager will visit you to discuss your needs and wishes, before creating your tailored care plan with you.

Match your carer

We'll match the most suitable carer to you, ensure they're introduced and our local team will manage your care 24/7.

Home care services FAQs

Home care refers to a range of tailored care and and support services provided in the comfort of one's home. It might include companionship, meal preparation, help with medications, or even general help around the home. It can also include more specialist support for managing a health condition or recovering from illness.

Home care costs depend on the amount of care required and your location, but hourly rates typically start from around £30 per hour. There may also be a charge for the carer's travel costs to and from your home. Prices will also be available for 30-minute home care visits or overnight care.

The cost of home care depends how much support you require during the day or night, however home care is often a cost effective alternative to residential care. This is especially the case for couples or people who only need a few hours of care at home each day.

You will only be eligible for home care funded by the NHS if you require intermediate care or reablement after a stay in hospital, or if you have a serious disability or primary health need which qualifies you for NHS continuing healthcare. In order to access NHS continuing healthcare you'll need to go through a full assessment to find out if you are eligible (the majority of your care must involve managing your health needs, rather than social care or personal care). Other funding options for home care are benefits entitlements (e.g. Attendance Allowance, Pension Credit), local authority funding which is means tested, or paying for your care privately.

Domiciliary care involves somebody receiving one-to-one care in their own home from a professional carer, whilst a residential care home is where individuals move into an institutional care home or nursing home where they receive care from care assistants working on shift across the building. People who choose home care often do so to retain their privacy, routines and independence.