Highly personalised hourly care at home

Our hourly home care service provides families with a tailored care at home service designed around your needs, enabling loved ones who require some additional support in the tasks of daily living to remain in the comfort of their own home whilst maintaining the highest quality of life achievable.

We are widely recognised as the highest quality provider of hourly visiting home care and we support families from our local offices in Cheshire, Nottinghamshire and Yorkshire.

We have been consistently rated OUTSTANDING by the Care Quality Commission (CQC) across our branches making our home care service unique in the UK.

Our unrivalled CQC ratings

Hilda’s hourly home care story

“As always your service is excellent and I am extremely satisfied with the services and the friendly staff (almost family)”

Miss F, Harrogate

What is hourly home care?

Hourly visiting home care is personalised to each individual family we support and can encompass anything from basic domestic support, companionship, personal care, medication help, through to supporting people with more complex conditions such as dementia or Parkinson’s. The flexible service ranges from 1 hour to 24 hours per day, 7 days a week, including bank holidays. It also includes sleepover night care and waking night care.

What do hourly care assistants do?

An hourly care assistant performs a range of activities, all of which can be included in your care plan, including:

Basic help in the home

Preparing meals or snacks

Shopping for food and other household essentials

Collecting pensions, benefits and prescriptions

Paying bills

Washing and ironing

Bed making and changing

Light housework and errands

Organisational and administrative tasks


Providing company and companionship

Accompanying / escorting clients to the shops and / or outside appointments

Help keeping in touch with family and friends

Pursuing hobbies and interests

Keeping pets

Help with arranging and pursuing travel

Personal care

Assisting with dressing

Help with personal cleanliness (including washing, bathing and showering)

Help with lavatory needs (including incontinence care)

Help with eating or drinking (including monitoring diet and eating)

Grooming assistance (including hair care and shaving)

Assisting with mobility (including rising and retiring)

Medication help

General monitoring of medication

Occasional reminders or manipulation of containers

Assistance with medication compliance aids

Administration of medication

Specialist administration with support from health professional

Hospital to home care

Currently an in-patient in hospital, wishing to return home immediately after being discharged

Due to be admitted to hospital and will require support after having been discharged

In need of practical help or advice about returning home after leaving hospital

Already at home and in need of extra support following a recent stay in hospital

Post-operative rehabilitation

Specialist care

Dementia Care

Mobility care

Motor Neurone Disease (MND) care

Palliative care

Parkinson’s care

Stroke care

How is hourly home care managed?

Our professional carers are matched to our clients to support them at home. We employ exceptional people who are vetted, trained in caring for specialist conditions such as dementia and supported on a 24-hour basis by our local care management team. We pride ourselves on delivering an award-winning, highly personalised home care service which is underpinned by basic principles such as continuity of carer, introductions before care commences, minimum visits of 1 hour and a genuine focus on health and social well-being.

All of the care we provide is managed from our local offices in Wilmslow – Cheshire East, West Bridgford – Nottinghamshire and Harrogate – North Yorkshire. This is a key reason families use Carefound Home Care as many other care providers are either large national organisations, franchises, or they are focused on providing 15-30 minute care visits under contracts to councils which prevents them from being able to offer a high quality, tailored care service.

Once care is in place, our local care management team regularly monitors the care we provide through our leading quality assurance processes – this includes an initial review after the first 4-weeks, formal reviews at least every 6 months, annual feedback questionnaires and ongoing monitoring of any concerns, events or issues. We also invest a huge amount of time in training, supervising, developing and supporting our home carers which is key to enabling them to provide the highest quality care.

Is hourly home care flexible?

Hourly care is a flexible service so whether you or your loved one are looking for high quality but low level assistance, often whilst getting used to receiving help, or a more involved service, requiring us to work closely with GPs and district nurses for support with specialist conditions, our hourly care service can be tailored to meet your needs.

Frequently asked questions

Hourly home care is a type of elderly care service in which a carer provides additional support in the client's own home. Hourly home care is a flexible service which can be personalised to your needs and can include anything from basic domestic support, companionship, personal care, medication help, through to supporting people with more complex conditions such as dementia or Parkinson’s. Hourly home care can be provided from 1 hour to 24 hours per day, 7 days a week, and may involve sleepover night care or waking night care.

Most older people would prefer to remain in their own home rather than being forced to move into a residential care home or nursing home. Hourly home care enables an older person to retain their independence in the comfort of their own home with the peace of mind of one-to-one care from a professional carer when they need it. With hourly home care you can continue to enjoy the things we may take for granted such as control over daily routines, friends and family being able to visit anytime, couples being able to remain together and staying with pets. Hourly home care also reduces the risk of incidents occurring and families having to make 'reactive' unplanned decisions regarding care.

Hourly home care is a flexible option and can be designed around your needs and routines. You may only require 1 hour of support per week, a single or a number of daily visits may be best or you may require overnight support. Your care is agreed with you following an assessment of your care needs and can be adjusted at any time should your needs or preferences change.

Yes! We also provide a locally managed live-in care service which enables families who require more extensive care and support to remain in the comfort of their own home rather than having to move into a residential care home. Find out more about live-in care from Carefound Home Care.

Contact us about your home care needs

Contact our friendly team to talk about your home care needs.