“Outstanding” live-in care managed locally

Our live in care service offers older people highly personalised, local care and support at home enabling them to live life how they wish.

We are the trusted live-in care provider in Cheshire, Nottinghamshire & Yorkshire and have been consistently rated OUTSTANDING by the Care Quality Commission (CQC). Our live-in care service embraces everything from companionship, friendship, personal care, medication help through to specialist support with complex medical conditions such as dementia and Parkinson’s.

Importantly, our live-in care service is supported and managed by our local care management teams based in Wilmslow (Cheshire East), West Bridgford (Nottinghamshire) and Harrogate (North Yorkshire).

Our unrivalled CQC ratings

Mrs Lindsley’s live-in care story

“We really couldn’t have asked for a more professional, caring and empathetic approach from both carers. We will always be indebted to Carefound Home Care.”

Mr and Mrs W, Ilkley

What is live-in care?

When older people begin to need help with daily activities most families prefer the option of continuing to live in their own home rather than having to move into a care home.

Live-in care gives elderly people and elderly couples the ability to continue to live independently at home, safe in the knowledge that 24 hour care is on hand from a trained carer to help with anything from companionship, cooking, cleaning through to personal care, medication management or more complex support for specialist conditions such as dementia care, Parkinson’s care or post stroke care. The service also offers genuine continuity of care given that the carer resides in the client’s home on a weekly basis, ensuring that companionship and friendship are a key part of the service.

How is live-in care different?

Live-in care has many advantages over receiving hourly care at home or moving into a residential care home. Not only is your loved one able to continue to enjoy the surroundings and lifestyle with which they are familiar, especially important when living with a condition such as dementia, but they also receive continuity of care enabling them to build a trusted relationship with their carer.

24 hour care at home is uniquely tailored to the needs of each family with a plan of care developed around your daily routines and the outcomes you wish to achieve. Care is provided by two professional, trained carers who will typically rotate on a 1 or 2 week shift pattern. They are matched to your needs and always introduced before care begins.

Unlike most live-in care providers we offer a local service which is managed, supported and quality assured from our local offices in CheshireNottinghamshire and Yorkshire. This includes our local care management team carrying out weekly support visits to ensure the client and carer are happy.

Live in care is also a cost effective option compared to residential care homes, particularly for couples who would otherwise be required to pay for two beds in a care home or nursing home.

How is live-in care managed?

Our live-in care service is provided by two professional, trained and locally supported home carers typically rotating on a week-on / week-off basis. This not only ensures genuine continuity of care and the opportunity to build a trusted relationship for the client, but also sufficient rest for the carer.

Importantly, our local care management team visits our clients and home carers in the home on a weekly basis to ensure the package is working well – this is a key differentiator vs. many national providers who are not always able to do this.

Our local care management team also undertakes regular monitoring of the care we provide through our leading quality assurance processes – this includes an initial review after the first 4-weeks, formal reviews at least every 6 months, annual feedback questionnaires and ongoing monitoring of any concerns, events or issues. We also invest a huge amount of time in training, supervising, developing and supporting our home carers which is key to enabling them to provide the highest quality care.

Who is live-in care for?

You may feel you would benefit from companionship and some help with daily activities, or you have experienced a change in your health or mobility, or you are living with a complex health condition, or even be struggling to support a spouse or older relative in the way you would like. 24-hour live-in care is quite simply for anybody who wishes to remain in the comfort of their own home with the undivided attention of a single carer.

Live-in care can be arranged on a long-term basis or a short-term respite basis to provide a break to a carer, to aid recovery or to enable an older person to get used to the support.

Our professional live-in carers are fully employed by us – we support and take full responsibility for them and do not use agency staff. They undergo an extensive recruitment and selection process including interviews, reference checks and an Enhanced Criminal Record Check from the Disclosure and Barring Service (only 3% of people who apply are successful). Our staff are trained in all aspects of the care we deliver including specialist training for complex conditions such as medication management, dementia, mobility, Motor Neurone Disease (MND), palliative care, Parkinson’s, strokes.

Some examples of when families may use live-in care include:

Currently receiving hourly visiting care

It is common for families receiving hourly home care (also referred to as domiciliary care) from a care agency or social services to decide that live-in care is the better option – typically because the number of daily visits required mean that many carers are having to be involved in the care and the cost is equivalent if not more than live-in care. Hourly care costs  can also mount up when sleepover night care is required. Live-in care offers the benefit of one-to-one care from two carers who rotate on a weekly basis, ensuring that there is genuine continuity of care and that strong relationships can be developed. It is also typically preferred over having to move into a care home or nursing home.

Live-in care for couples

Live-in care is available to elderly couples, either when both people require support or just one individual. This enables senior couples to remain together in the familiar setting of their own home, always with the support of a professional carer on-hand to help with anything from domestic support through to personal care or medication help. Live-in care for couples offers a significant cost saving vs. residential care since the cost relates to only one carer, whereas in a care home the couple would have to pay for two beds.

Returning from a care home or nursing home

We support older people who have been living in a care home or nursing home and wish to return to their own home where they are generally much happier and able to live a more independent life. If you wish to return home from residential care our care management team are able to assess your care needs in your current setting and also work with health professionals such as occupational therapists and nurses to ensure this can happen safely. We are also able to support more complex needs such as medication management, dementia care and Parkinson’s care through our live-in care service.

Hospital discharge

In order to discharge from hospital an appropriate level of care must be in place to ensure this is safe and sustainable. Our live-in care team are able to help elderly people undertake a managed return home from hospital, including undertaking assessments of your needs in hospital and at home and liaising with the hospital healthcare professionals including the discharge team, ward manager, nurses, doctors and specialists. We specialise in supporting older people with rehabilitation, convalescence and recovery alongside doctors, district nurses, occupational therapists and physiotherapists, and support from a live-in carer provides the added reassurance of support being on-hand 24/7.

Changing home care agency

In light of the fact that we are one of the only home care providers in the UK rated outstanding by the Care Quality Commission (CQC), we are frequently contacted by families who wish to change to using the Carefound Home Care service. In particular, many families have experience of large, national live-in care providers who are simply unable to provide the level of local support and input that our care management team do (e.g. weekly support visits from our local office). Some families have also previously employed private live-in carers and wish to benefit from the managed, professional service that we offer where carers are not only fully vetted and employed but also supported 24/7 by our local care experts.

Specialist care needs

Where elderly people are living with complex conditions such as dementia or Parkinson’s or need specialist medication support, full-time live-in care may be more appropriate and effective than hourly visiting care (or domiciliary care). It is also often preferred over having to move into an institutional care home or nursing home. Live-in care offers genuine continuity of care from a dedicated live-in carer and therefore enables better, more personalised care delivery and genuine client / carer relationships to be established. It can also be managed alongside specialist input from district nurses, physiotherapists, speech therapists, occupational therapists and doctors.

Falls prevention

A major cause of ill-health and hospital admissions amongst older people are falls. The presence of a professionally trained live-in carer can play a key part in preventing falls and ensuring that elderly people can live safely at home, even when they are living with complex needs or have severe mobility issues. A live-in carer is also able to quickly raise the alarm if a client experiences a fall and requires urgent medical care, thereby preventing more serious events arising such as hospital admission.

Contact us about your home care needs

Contact our friendly team to talk about your home care needs.