Our hourly care service provides families with a tailored care at home service designed around your needs, enabling loved ones who require some additional support in the tasks of daily living to remain in the comfort of their own home whilst maintaining the highest quality of life achievable.
We are widely recognised as the highest quality provider of hourly care and we support families in Yorkshire (including Harrogate, Ripon, Wetherby, North Leeds and surrounding towns and villages) and in Cheshire (including Altrincham, Knutsford, Macclesfield, Wilmslow and surrounding towns and villages).
Our Yorkshire and Cheshire offices are both rated OUTSTANDING by the Care Quality Commission (CQC) making our service highly unique and amongst the top 3% of home care providers in the UK.
Our unrivalled CQC ratings
Supporting your family
“As always your service is excellent and I am extremely satisfied with the services and the friendly staff (almost family)”
Miss F, Harrogate
What is hourly care?
Hourly visiting care is personalised to each individual family we support and can encompass anything from basic domestic support, companionship, personal care, medication help, through to supporting people with more complex conditions such as dementia or Parkinson’s. The flexible service ranges from 1 hour to 24 hours per day, 7 days a week, including bank holidays. It also includes sleepover night care and waking night care.
What does hourly care include?
Hourly care can include a range of activities, all of which can be included in your care plan, including (but not limited to):
Basic Help in the Home
Preparing meals or snacks
Shopping for food and other household essentials
Collecting pensions, benefits and prescriptions
Washing and ironing
Bed making and changing
Light housework and errands
Organisational and administrative tasks
Providing company and companionship
Accompanying / escorting clients to the shops and / or outside appointments
Help keeping in touch with family and friends
Pursuing hobbies and interests
Help with arranging and pursuing travel
Assisting with dressing
Help with personal cleanliness (including washing, bathing and showering)
Help with lavatory needs (including incontinence care)
Help with eating or drinking (including monitoring diet and eating)
Grooming assistance (including hair care and shaving)
Assisting with mobility (including rising and retiring)
General monitoring of medication
Occasional reminders or manipulation of containers
Assistance with medication compliance aids
Administration of medication
Specialist administration with support from health professional
Hospital to Home Care
Currently an in-patient in hospital, wishing to return home immediately after being discharged
Due to be admitted to hospital and will require support after having been discharged
In need of practical help or advice about returning home after leaving hospital
Already at home and in need of extra support following a recent stay in hospital
Motor Neurone Disease (MND) Care
How is hourly care managed?
Our professional carers are matched to our clients to support them at home. We employ exceptional people who are vetted, trained in caring for specialist conditions such as dementia and supported on a 24-hour basis by our local care management team. We pride ourselves on delivering an award-winning, highly personalised home care service which is underpinned by basic principles such as continuity of carer, introductions before care commences, minimum visits of 1 hour and a genuine focus on health and social well-being.
All of the care we provide is managed from our local offices in Harrogate, North Yorkshire and Wilmslow, Cheshire East. This is a key reason families use Carefound Home Care as many other care providers are either large national organisations, franchises, or they are focused on providing 15-30 minute care visits under contracts to councils which prevents them from being able to offer a high quality, tailored care service.
Once care is in place, our local care management team regularly monitors the care we provide through our leading quality assurance processes – this includes an initial review after the first 4-weeks, formal reviews at least every 6 months, annual feedback questionnaires and ongoing monitoring of any concerns, events or issues. We also invest a huge amount of time in training, supervising, developing and supporting our home carers which is key to enabling them to provide the highest quality care.
Who is hourly care for?
Hourly care is a flexible service so whether you or your loved one are looking for high quality but low level assistance, often whilst getting used to receiving help, or a more involved service, requiring us to work closely with GPs and district nurses for support with specialist conditions, our hourly care service can be tailored to meet your needs.