Meet our Carers

Learn about what some of our home care team members have to say

What’s it really like to work at Carefound Home Care?

We pride ourselves on enabling our team members to feel happy and supported in what they do and fulfill their true potential. When we achieve this, we know that our clients receive the highest quality care possible. See below some stories from our staff members which may just inspire you to to join us!

Meet Carla from Yorkshire

Carla, aged 27, began her career with Carefound Home Care in 2012 after finishing college and having worked in retail and for North Yorkshire County Council. She is a great example of somebody joining our team early on in her career with an interest in developing her skills, qualifications and experience with us.

Carla began to consider a career in home care following experiences with her own grandparent, who she would regularly visit in the mornings and evenings. After applying for a role with our team and completing her induction, it quickly became clear that she not only possessed the ability and personality to provide truly personalised care to our clients but this was also a role she could enjoy and develop in.

Carla says: “I began my career with Carefound Home Care in February 2012 and have found the support, supervision and opportunity for career progression to be outstanding. I came into this role without any professional care experience – only experiences with my own family which had inspired me to work in the care sector and enable elderly people to remain at home – but have not looked back since.”

“After completing my induction training and being supported through my first 6 months with the team, I enrolled in my Level 2 Diploma in Health & Social Care which I completed in 2013. To my delight, I was also nominated for the Newcomer to Care Award at the Yorkshire & Humberside Care Awards which I won at a ceremony in York. This then took me onto the National Finals of the British Care Awards in London where I was awarded National Newcomer to Care. By 2014, I had progressed on to my Level 3 Diploma in Health & Social Care which I successfully completed that year.”

“I have now been promoted to the position of Senior Home Carer which has enabled me to take on additional responsibilities in the company including staff mentoring and supervision, quality assurance and client care assessments. Because of the close support and guidance from management, I am continuing to advance my knowledge and develop my career with Carefound Home Care.”

Meet Jacqui from Cheshire

Meet Pandora from Yorkshire

Pandora, aged 64, discovered a career with Carefound Home Care in 2013 following a 25-year career in retail.

Pandora came to the team without any professional experience in care but, having experienced the condition of dementia in her own family life, had given her time to her local Alzheimer’s Society office where she came across the position of Hourly Home Carer at our Harrogate and Ripon office.

During the induction training course, Pandora identified with the specialist dementia training provided in the Contented Dementia Trust’s SPECAL method and its focus on working with the person living with dementia as the ‘expert’. She also saw how she could bring her own hobbies and interests into the time she spent with her clients in order to build meaningful relationships – reading, pottering in the garden (in the summer!), paper-crafts, scrap-booking and generally socialising.

Pandora is a great example of somebody who always goes the extra mile to ensure that the needs of her clients are met and that they are able to enjoy active, fulfilling lives. The son of one of Pandora’s clients commented: “We are very happy with the Carefound Home Care services and Mum seems to have formed a real bond with Pandora.”

Hourly Home Carer - Pandora

Pandora says: “I love my job as a home carer. It’s a varied and interesting occupation. I meet lots of people – not just clients but their family and friends too and build up different relationships with them. One lady I visit likes to go out for coffee and cake be it morning or afternoon and sometimes we will have lunch out if it is appropriate. We have lovely conversations about family and places we both like to visit or things we like to do. We go on shopping trips sometimes to the supermarket, other times just a wander around the shops.”

“Being a home carer doesn’t just involve doing jobs around the home or personal care but where personal care is involved it is a privilege to be able to help the person concerned in such an intimate way. A bond of trust and privacy is built with that person which in itself I find very rewarding.”

“Personal experience led me to realise being a home carer was what I wanted to do and I can honestly say that after several years I have not regretted my decision at all. I really do enjoy my job.”