North Yorkshire Home Care Manager Shortlisted for Award
Wednesday, 14th March 2012
Published 14 March 2012.
The home care manager of Carefound, a Harrogate-based provider of specialist home care services to elderly people in North Yorkshire, has been shortlisted for an award at the annual Ackrill Media Group Business Awards. Now in their seventh year, the awards have become a key business event in the North of England and this year’s dinner will be held in the new hall at the Harrogate International Business Centre with over 400 guests attending. Philippa Moorse is one of six shortlisted entries up for the ‘Employee of the Year’ award.
As home care manager, Philippa is responsible for the day-to-day management of the Carefound home care service. She has been instrumental in the establishment of the company since joining in early 2011 and her unrelenting focus on quality was recently recognised in the company’s 2011 Client Satisfaction Survey in which 100% of clients and families helped by Carefound rated the service as ‘Excellent’ or ‘Good’. Philippa helped the team achieve this through various practices including detailed assessments of clients’ needs, constant communication with clients and their families, close workings with medical professionals and social services, and managing the company’s 24-hour on-call system.
Philippa also plays a key role in team management at Carefound which includes appropriately matching home carers to clients, undertaking the first visit to every new client, introducing and supervising home carers, ensuring excellent communication throughout the team, participating in staff recruitment including thorough pre-employment checks and reviewing staff professional development.
Oliver Stirk, Director at Carefound, commented: “We are delighted that the efforts and achievements of Philippa have been recognised by the prestigious Ackrill Media Group Business Awards. It is thoroughly deserved and is a direct result of the high standards of care our home care team constantly seeks to provide to clients in their own homes.”
Carefound is a provider of specialist home care services to elderly people in North Yorkshire, enabling clients to continue to live independently in the comfort of their own home whilst maintaining the highest quality of life achievable. Services provided include basic help in the home, companionship, personal care, medication help, post-operative rehabilitation, respite care and specialist help such as dementia care and palliative care. The flexible service ranges from 1 hour to 24 hours per day, 7 days a week, including bank holidays, and can also encompass 24-hour live-in care services. Carefound is based in Harrogate and helps clients in surrounding towns and villages including (but not limited to) Wetherby, Knaresborough, Boroughbridge, Ripon, Thirsk, Pannal, Bedale, Pateley Bridge, Nidderdale and Masham. For more information please telephone 01423 774070 or visitwww.carefound.co.uk.